Breww now analyses each customer's ordering history to predict when their next order is likely and flag customers at risk of churning. New stat cards on the customer detail page show the next expected order date, ordering frequency, and churn risk at a glance, with colour-coded alerts when a customer is overdue. Four new reports under Reporting help your sales team prioritise reactivation outreach, view expected orders for the coming weeks, compare ordering consistency across customers, and track new customer onboarding. New BrewwQL/API fields (prob_overdue, prob_churned, next_expected_order, contact_after_date) let you build dynamic customer lists based on prediction data. For more, see the Order predictions and churn risk help guide.

Breww now has a dedicated Extended Producer Responsibility (EPR) report, helping you meet your packaging waste compliance obligations in the UK and EU.

The report calculates the total weight of packaging sold within a date range, based on the stock items associated with your products. Results are grouped by time period and packaging category, and include packaging activity, type, class, material, and RAM/RAG rating.

To get started, you'll configure your packaging sub-types with the relevant EPR metadata, then assign sub-types and weights to your packaging stock items. Both can be managed directly from the EPR report page.

Please see the help guide for full details, and thanks to our amazing community for another great request!

Breww recipe files allow you to share recipes between Breww accounts or edit recipe definitions outside of Breww using any text editor. The files use the YAML format (.breww-recipe.yaml) and contain a complete description of a recipe's stages, actions, reporting tags, and calculated fields. The full help guide and file format explanation can be found at Importing/Exporting Breww Recipes.

This is particularly useful for:

• Sharing recipes between different Breww accounts (e.g. with contract brewing partners)
• Backing up recipes in a human-readable format
• Editing recipes in bulk using a text editor before importing them
• Creating recipes programmatically from external tools or spreadsheets

You can now add notes to the batch schedule, such as big maintenance days or open days. They don't prevent batches from being scheduled, but make sure you don't miss them when you are scheduling. For more, please see the help guide.

Smallpack packaging formats allow you to define reusable templates of stock items (components) for specific container type and pack size combinations. Instead of manually assigning the same stock items to every multipack product that uses a particular container type and quantity, you can create a packaging format once and have Breww automatically apply it to all matching products. For more, see the Smallpack packaging formats help guide.

A redesigned beer/drink creation process now makes it easier and faster than ever to create multiple products for selling the drink (such as kegs and packs of cans/bottles). This includes the option to set pricing, tags, and more during this process, which should save a lot of time. For guest beers, you can even set the supplier details during this simplified creation flow. For more on the steps, please see the updated help guide.

With a new setting, you can choose to have "Tasks" created for each of your sales visits, keeping more of your day's tasks in one place. For more on how this works and how to enable it, please see the help guide.

The previous "Australian beer" duty option has been expanded and renamed to "Australian alcohol", with a new duty sub-type setting on each drink type. This allows Breww to automatically determine the correct tariff for your excise duty report based on whether the drink is a beer, spirit, brandy, or "other beverage".

Existing Australian beer drink types have been moved over automatically. If you have a drink type that could be classified under one of the new categories and is currently set up to use the "Self-managed duty" option, just get in touch, and our support team can help move it over.

For more on how this works, please see our guide here.

You can now add custom links to the top and bottom of the main menu. If there are places in Breww that you often go to, save yourself some clicks and create your own direct links. For more on how this works, please see the Customising your main menu documentation.